OnSite CRM's options module is truly unique in the marketplace. All option definition, assignment, and selection is integrated into all other aspects of OnSite CRM including sales, service/warranty, and reporting. The options module can be used in conjunction with the sales process, used independently with design centers, and/or in conjunction with other third-party applications.

The options management system comes with an extensive product library that can be extended by the builder in addition to a buyer's portal that allows the builder's buyers to shop options on-line.