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The way you work just got easier

Easy Access:
OnSite CRM is a web-based application that allows all members of your organization to access centralized information from work, home, or remote locations at the home site. OnSite CRM is extremely easy to locate, manage and share information; reducing the time that many current approaches require staff members to endure.

Integrated Solution:
OnSite CRM is an integration solution that ties various aspects of customer management into one simple to use application. Information is tied together to reduce the amount of time information has to be updated and double checked by staff members. Tying sales, options and service together makes each part quicker to implement. Many parts of OnSite CRM integrates with external systems as well; increasing your productivity even more and reducing errors.

OnSite CRM also provides data migration from your legacy systems. Data investment in out dated or no longer supported software applications can be recovered in addition to ramping you up faster in OnSite CRM.

Low Cost of Ownership:
OnSite CRM is a hosted solution that provides a turn-key approach to software management. No hardware to purchase, host and maintain, no software to install, upgrade and support. OnSite CRM pricing covers the cost of all this plus a lot more. Regular upgrades are automatically done to ensure that you have the latest technology without the headaches and concerns of software changes. Your investment into OnSite CRM is safeguarded with our experience and dedicated staff that understands your business and ways to increase satisfaction across all members of your organization.

Other Reasons to Use OnSite CRM:

  1. Single, integrated application to manage Sales & Marketing, Options & Flooring, and Service and Warranty. Save time and money, and have piece of mind knowing you don’t have to manage multiple applications and hope when one gets updated they all still work together.
  2. Create personalized Email Templates to match the look and feel of each community. This allows you to provide a consistent and professional communication to your prospects and buyers.
  3. Integrated Calendaring allows users to work efficiently. Appointments, To-Do Lists, User Schedules and Automated Email Reminders can be managed at a community, company wide or private/user level. Rest assured knowing an important buyer event won’t get missed because an individual user is off for the day.
  4. Web lead prospect information is instantly captured directly into OnSite and your sales team is notified immediately. Wow your prospects by contacting them within minutes of them submitting their online interest form. Save time and eliminate data entry error by eliminating the need for your sales team to manually enter web leads into a database.
  5. Personalized, automated email replies. Build strong relationships with your buyers and prospects by letting them know you are a builder who provides them with timely, professional communication. They’ll have peace of mind knowing they’ll be kept informed.
  6. OnSite CRM is available anywhere, anytime. Communicate with buyers and prospects, access real time reports, schedule appointments and to-dos whenever and wherever you need; be it the office, at home or in the field. OnSite is available to you online 24/7/365.
  7. Create and send Email Campaigns directly from OnSite CRM. Whether you want to send an update to all of your buyers or send a marketing campaign to your prospects, OnSite CRM is for you. No longer do you need to waste time compiling email lists for an outside company, or pay them to send the emails.
  8. Marketing reports let you monitor the success of various marketing campaigns. Target your marketing dollars by keeping track not only of which marketing campaigns are bringing in foot traffic, but more importantly, which marketing campaigns are bringing in buyers.
  9. Flexible Options Management. Use the software many design center owners and managers call “the best product I have seen on the market”. Filled with features that let you do what you need it to and easy to use, your designers will love it.
  10. Unique Flooring Manager. Managing flooring can be time intensive and cumbersome. OnSite CRM’s Flooring Manager is a powerful took that lets you manage material and labor costs, markups and patterns.
  11. Private branded Buyer’s Portal. Sell more options and increase buyer communication with your customized Buyer’s Portal. Buyer’s can have easy, online access to schedules & cut off dates, options available for their specific home, and much more.
  12. No costly IT hardware, software or personnel needed. We understand that builders are in the business of building homes, not in creating and/or maintaining software. Save yourself money and headaches…we’ll manage this for you.
  13. Regular software updates. OnSite CRM has regular software updates provided to you at no charge. New and exciting features are constantly being added.
  14. OnSite CRM is a hosted application. Rest assured knowing that your data is secure and monitored by people (not just other computers) 24/7/365. Regular data backups ensure the protection and integrity of your data.
  15. Customized training to meet your needs. Standard is a customized training based on how you do business and what you want to get out of OnSite with frequency to meet your schedule.

Communication and working with you as a team to meet your needs is the hallmark of our business.

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