Easy Access:
OnSite CRM is a web-based application that allows all members of your
organization to access centralized information from work, home, or remote
locations at the home site. OnSite CRM is extremely easy to locate, manage
and share information; reducing the time that many current approaches
require staff members to endure.
Integrated Solution:
OnSite CRM is an integration solution that ties various aspects of customer
management into one simple to use application. Information is tied together
to reduce the amount of time information has to be updated and double
checked by staff members. Tying sales, options and service together makes
each part quicker to implement. Many parts of OnSite CRM integrates with
external systems as well; increasing your productivity even more and
reducing errors.
OnSite CRM also provides data migration from your legacy systems. Data
investment in out dated or no longer supported software applications can be
recovered in addition to ramping you up faster in OnSite CRM.
Low Cost of Ownership:
OnSite CRM is a hosted solution that provides a turn-key approach to
software management. No hardware to purchase, host and maintain, no
software to install, upgrade and support. OnSite CRM pricing covers the
cost of all this plus a lot more. Regular upgrades are automatically done
to ensure that you have the latest technology without the headaches and
concerns of software changes. Your investment into OnSite CRM is
safeguarded with our experience and dedicated staff that understands your
business and ways to increase satisfaction across all members of your
organization.
Other Reasons to Use OnSite CRM:
Single, integrated application to manage Sales
& Marketing, Options & Flooring, and Service and Warranty. Save
time and money, and have piece of mind knowing you don’t have to manage
multiple applications and hope when one gets updated they all still work
together.
Create personalized Email Templates to match
the look and feel of each community. This allows you to provide a
consistent and professional communication to your prospects and buyers.
Integrated Calendaring allows users to work
efficiently. Appointments, To-Do Lists, User Schedules and
Automated Email Reminders can be managed at a community, company wide or
private/user level. Rest assured knowing an important buyer event won’t
get missed because an individual user is off for the day.
Web lead prospect information is instantly
captured directly into OnSite and your sales team is notified
immediately. Wow your prospects by contacting them within minutes
of them submitting their online interest form. Save time and eliminate
data entry error by eliminating the need for your sales team to manually
enter web leads into a database.
Personalized, automated email replies.
Build strong relationships with your buyers and prospects by letting
them know you are a builder who provides them with timely, professional
communication. They’ll have peace of mind knowing they’ll be kept
informed.
OnSite CRM is available anywhere, anytime.
Communicate with buyers and prospects, access real time reports,
schedule appointments and to-dos whenever and wherever you need; be it
the office, at home or in the field. OnSite is available to you online
24/7/365.
Create and send Email Campaigns directly from
OnSite CRM. Whether you want to send an update to all of your
buyers or send a marketing campaign to your prospects, OnSite CRM is for
you. No longer do you need to waste time compiling email lists for an
outside company, or pay them to send the emails.
Marketing reports let you monitor the success
of various marketing campaigns. Target your marketing dollars by
keeping track not only of which marketing campaigns are bringing in foot
traffic, but more importantly, which marketing campaigns are bringing in
buyers.
Flexible Options Management. Use the
software many design center owners and managers call “the best product I
have seen on the market”. Filled with features that let you do what you
need it to and easy to use, your designers will love it.
Unique Flooring Manager. Managing
flooring can be time intensive and cumbersome. OnSite CRM’s Flooring
Manager is a powerful took that lets you manage material and labor
costs, markups and patterns.
Private branded Buyer’s Portal. Sell
more options and increase buyer communication with your customized
Buyer’s Portal. Buyer’s can have easy, online access to schedules & cut
off dates, options available for their specific home, and much more.
No costly IT hardware, software or personnel
needed. We understand that builders are in the business of
building homes, not in creating and/or maintaining software. Save
yourself money and headaches…we’ll manage this for you.
Regular software updates. OnSite CRM
has regular software updates provided to you at no charge. New and
exciting features are constantly being added.
OnSite CRM is a hosted application.
Rest assured knowing that your data is secure and monitored by people
(not just other computers) 24/7/365. Regular data backups ensure the
protection and integrity of your data.
Customized training to meet your needs.
Standard is a customized training based on how you do business and what
you want to get out of OnSite with frequency to meet your schedule.
Communication and
working with you as a team to meet your needs is the hallmark of our
business.